Last Updated: ***[INSERT WHEN PAGE GOES LIVE]***

This Privacy Policy describes how Atitlan.com (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website.

Information We Collect

Information You Provide:

• Name and email address when you subscribe to our newsletter
• Contact information submitted through forms (name, email, inquiry details)
• Consultation booking information (name, email, phone if provided)

Information Collected Automatically:

• Browser type and device information
• IP address and general location data
• Pages visited and time spent on site
• Referring website
• Cookies and similar tracking technologies

How We Use Your Information

We use collected information to:

• Respond to inquiries and provide trip planning assistance
• Send travel tips, guides, and updates (only if you subscribe)
• Improve website content and user experience
• Analyze site traffic and performance
• Fulfill legal and regulatory requirements

Third-Party Services

We use the following third-party services that may collect information:

Google Analytics: Tracks website usage and traffic patterns. Google’s privacy policy applies.

HubSpot: Manages contact forms, email subscriptions, and customer communications. HubSpot’s privacy policy applies.

Booking.com and Other Affiliates: When you click affiliate links, those platforms may track your activity. Their respective privacy policies apply.

WordPress/IONOS Hosting: Stores website data and may collect server logs. IONOS privacy policy applies.

Email Communications

When you subscribe to our email list:

• You’ll receive travel tips and guides (monthly, occasionally weekly)
• You can unsubscribe anytime via the link in every email
• We don’t sell or share your email address with third parties for marketing
• We use HubSpot to manage email communications

Cookies

We use cookies to:

• Remember your preferences
• Analyze site traffic (Google Analytics)
• Enable chat functionality (HubSpot)
• Track affiliate link clicks

You can disable cookies in your browser settings, but some site features may not work properly.

Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is completely secure. You provide information at your own risk.

Data Retention

We retain your information as long as:

• You maintain an active email subscription
• We need it to respond to your inquiry
• Required by law

You can request deletion of your data by emailing hello@atitlan.com.

Your Rights (GDPR)

If you’re in the European Union, you have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Request data portability

Contact hello@atitlan.com to exercise these rights.

Children’s Privacy

Our website is not directed at children under 13. We don’t knowingly collect information from children.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

Questions about this Privacy Policy? Email hello@atitlan.com

Business Information:
Atitlan.com
Lake Atitlán, Guatemala